Questions & Answers
Do you have car seats for babies and toddlers?
Yes. For your safety and that of your companions, we always respect the code of the route in force in France. At the time of booking, we will ask you a series of questions in order to determine the needs of the passengers and the characteristics that the safety materials on board the vehicle should have. This service has no extra cost.
Do all your vehicles have air conditioning?
Yes, all our vehicles have in car air conditioning.
Can you provide me with a wheelchair?
Yes, upon prior reservation, we will gladly put at your disposal devices such as a wheelchair for greater comfort during your visits. The chair must be operated by the user or his companions. This service has no extra cost.
Is it allowed to travel with animals?
Yes, travelling with dogs and cats only, with prior reservation. At the time of booking, we will ask you a series of questions in order to determine the needs of the passengers and the characteristics that the safety materials on board the vehicle should have. This service, depending on the size and characteristics of the pet, may generate an extra cost.
Do the vehicles have Wi-Fi?
Yes. Our cars have a Wi-Fi spot that will allow you to access your social networks and messaging. Streaming is not recommended for multiple users to optimize signal effectiveness.
Can I modify my route once the service has been contracted?
Yes, any change to the original route must be requested one week in advance via email to contact@dadprivateshuttle.com
Do I need to book in advance?
We recommend to book your service at least 48 hours in advance in order to avoid any problem.
Which airports and train stations do you operate from and to?
We have private transfers from and to all airports in Paris and train stations in Paris.
Do you offer transportation service to train stations?
Of course. We offer transfers to and from the main train stations in and around Paris.
How do I find my designated driver at the airport or train station when they come to pick me up?
Your driver will be waiting for you at the customs exit holding a sign with your name on it and a big smile, ready to help you with your bags and escort you to your transportation.
Will I travel alone in the transport or with other passengers?
Only you, the driver and the group of people traveling with you will accompany you on your transfer.
How long does it normally take to get to the airport?
It usually takes an hour but depending on the departure time and the traffic, the driver may advise you to leave earlier.
Should the driver be tipped?
Only if you consider that the service that was offered deserves it. It is entirely up to your discretion in the end.
